Welcome to the J. Ross Publishing
Web Added Value™ Download Resource Center
Our downloadable resources add value to the learning experience.
At J. Ross Publishing we believe you expect more from the books you buy or are considering purchasing. That is why we offer, on many of our titles, downloadable value-added resources in the form of practical, hands-on tools that can be applied to real-world situations. These resources are designed to enhance your learning experience as well as provide solutions to today’s business challenges.
As you navigate through the Web Added Value™ portion of our site, you will be given access to downloadable files that may include interactive versions of material that appears in our books or supplemental templates, worksheets, models, plans, case studies, proposals, spreadsheets and assessment tools, among other things. Please note that WAV™ documents are copyright protected and not intended for distribution or resale without permission from the publisher.
For your convenience, if you have previously purchased a book on the new J. Ross Publishing website, you are already registered for WAV! Simply login to WAV with your same email address and password information, and you will have immediate access to our WAV library of downloadable, value-added resources.
If you are signing up for the first time, Welcome! Please register now for access to the value-added resources available to you exclusively from J. Ross Publishing.
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Welcome Book Buyers, Instructors and Guests
Simply locate the book(s) that interests you in the list of titles below and click on the book title link. A list of downloadable files will be displayed for that title. You can either download each file in the program in which it was created, or if you have Adobe’s Acrobat Reader, you can preview some files as a PDF. If you do not have Adobe Acrobat Reader, you may download it here. It’s that simple. If you are having any problems downloading the material, please e-mail us at customerservice@jrosspub.com for assistance.
The Art of Development and Delivery
By Karl M. Kapp, Ed.D.
Hardcover, 6×9, 336 pages
ISBN: 1-932159-04-5
May 2003
How to Achieve Improvement Excellence in the New Economy
By Terence T. Burton
Hardcover, 6 x 9, 432 pages
ISBN: 978-1-60427-054-9
January 2011
A Daily Guide to Sustainable Excellence
By Donald H. Sheldon
Hardcover, 6 x 9, 224 pages
ISBN: 1-932159-31-2
July 2004
Co-published with APICS
A Guide to Achieving Certification on Your First Attempt
Howard Forman and David Forman
Softcover, 7.5 x 9.25, 408 pages
ISBN: 978-160427-129-4
August 2018
Creating the Value Managed Enterprise
By Charles Poirier and Ian Walker
Hardcover, 6×9, 264 pages
ISBN: 978-1-932159-33-2
July 2005
Co-published with APICS
Integrating Lean and Six Sigma
By Donald Sheldon
Hardcover, 6×9, 304 pages
ISBN: 1-932159-34-7
May 2005
Co-published with APICS
A Guide for Innovation and Growth
By William B. Lee, Ph.D.
Hardcover, 6 x 9, 400 pages
ISBN: 978-1-60427-062-4
March 2012
Process, Principles, and Collaboration
By Colleen Crum with George Palmatier
Hardcover, 6×9, 256 pages
ISBN: 978-1-932159-01-1
July 2003
Co-Published with APICS
Ten Traits of the Best Supply Chains
By Charles C. Poirier, Francis J. Quinn, & Morgan L. Swink
Hardcover, 6 x 9, 296 pages
ISBN: 978-1-60427-026-6
November 2009
Attention Instructors
Access to instructor’s manuals and other textbook supplements is restricted and authorization from J. Ross Publishing is required. Please e-mail us at customerservice@jrosspub.com and we will qualify you as an instructor and grant access privileges. Click here to read about our Textbook Review Policy.