Customer Resources – International

Customer Resources – International

Welcome to the International Customer Resources section of our website. At J. Ross we want to provide easy and simple ways for our international customers to purchase our books. You may either place your order with our US office or you may place your order directly with the appropriate international distributor listed below. If there is no distributor listed for your country, we will be happy to fulfill your order.

US Corporate Office

J. Ross Publishing, Inc
151 N. Nob Hill Rd.
#476
Plantation, FL 33324
E-mail: customerservice@jrosspub.com

Questions Regarding Your Order

For questions regarding your order, either contact the international sales office the order was placed or contact our US office listed above.

Terms and Conditions

Orders from individuals outside of North America that are placed with our US office must be prepaid in US dollars. We accept all major credit cards. Shipping and handling rates include $40.00 for the first book and $15.00 for each additional book ordered. Orders fulfilled from our US office generally ship via Air Mail and will normally arrive within 2 to 4 weeks from receipt of order, however, shipping times can vary dramatically.

Shipping Rates

Shipping and handling rates for non-Canadian international orders placed with our US office are $40.00 for the first book and $15.00 for each additional book ordered. Canadian rates are $20.00 for the first book and $7.00 for each additional book. Orders fulfilled from our US office generally ship via Air Mail and will normally arrive within 2 to 4 weeks from receipt of order, however, shipping times can vary dramatically (Canadian orders generally take 1-2 weeks). Shipping costs do not include any duties, taxes, or clearing charges levied by the destination country and are the responsibility of the customer.

International Sales Contacts

Orders can be placed directly with the appropriate international sales contact listed below:


Mexico, Latin America, Caribbean
Contact: Ethan Atkin
Company: Catamount Content, LLC
Address: 7 Clarendon Avenue, Ste 2
Montpelier, VT 05602
Phone: 802-522-2701
E-mail: eatkin@catamountcontent.com

UK, Continental Europe, Middle East & North Africa, and Oceania

EUROSPAN
Gray’s Inn House
127 Clerkenwell Rd
London EC1R 5DB
United Kingdom

Trade Orders and Enquiries:

UK, Continental Europe, Middle East, North Africa

Email: eurospan@turpin-distribution.com 
Tel: +44 (0)1767 604972
Fax: +44 (0)1767 601640

Oceania

Email: orders@tldistribution.com.au
Tel: +61 (0)2 8778 9999
Fax: +61 (0)2 8778 9944

Individual Orders and Enquiries:

www.eurospanbookstore.com/jrosspublishing or Email: info@eurospan.co.uk

Tel: +44 (0)20 7240 0856
Fax: +44 (0)20 7379 0609

European Distributor
Turpin Distribution Ltd
Pegasus Dr, Stratton Business Park
Biggleswade, Bedfordshire
United Kingdom SG18 8TQ
Phone: 44-(0)1767-604951
E-mail: eurospan@turpin-distribution.com

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