Best Practices for Managing BPI Projects

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Six Steps to Success
By Gina Abudi and Yusuf Abudi
Hardcover, 6 x 9, 320 pages
ISBN: 978-1-60427-096-9
March 2015

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While there are numerous project management books on the market and a number on business processes and initiatives, there has been a lack of comprehensive guides to successfully manage business process improvement (BPI) projects, until now.

BPI projects are some of the most difficult and challenging to manage. Improving results for the business is not an easy task! Doing so requires understanding the vision and long-term goals of an organization. It also requires the ability to engage stakeholders and manage change. Best Practices for Managing BPI Projects is a guide for project managers who want to improve how they manage BPI projects. Using a simple step-by-step, six-phase approach, project managers and others involved in BPI initiatives will increase their confidence and their effectiveness in managing the complexities of business process improvement projects. Special focus is given to the necessary leadership skills required to be successful in driving change by improving processes within an organization to improve business results.

Key Features

  • Presents a variety of best practices for engaging stakeholders, driving participation, and managing BPI projects regardless of their complexity
  • Details a step-by-step, six-phase approach to managing BPI projects effectively and successfully
  • Shows how to enable and support continuous evaluation best practices to make process improvement a part of the culture of the organization
  • Includes a focus on the people side of change management as well as how to engage and manage virtual BPI project teams
  • WAV offers a variety of relevant downloadable questionnaires, surveys, and templates, as well as a threaded case study showing the concepts applied to a real-life project—available from the Web Added Value™ Download Resource Center

About the author(s)

Gina Abudi, MBA, has over 20 years of consulting experience in helping businesses develop and implement strategy around projects, processes, and people. She is President of Abudi Consulting Group, LLC, and has led a number of process improvement projects, change management initiatives, facilitation of team meeting and executive strategy sessions, and development and evaluation of PMOs and Centers of Excellence. Gina works closely with a variety of clients to develop and deliver customized workshops, seminars, and training programs to meet long-term strategic needs. She serves as President of the PMI® Massachusetts Bay Chapter Board of Directors and has served on the Project Management Institute’s Global Corporate Council as Chair of the Leadership Team.  Ms. Abudi has been honored as one of the Power 50 most influential executives in project management from PMI, working to move the profession forward. She also serves on the Board of Vital Impact as co-President.

Ms. Abudi is an adjunct faculty member at Granite State College, teaching in the project management and leadership graduate degree programs. She is a professional speaker and keynote at a variety of conferences, forums, and corporate and industry events on a variety of management, leadership, and project management topics.  Gina is a professional member of the National Speakers Association (NSA), co-author of The Complete Idiot’s Guide to Best Practices for Small Business (Alpha Books, 2011), contributing author to’s (formerly Project Pain Reliever (J. Ross Publishing, 2011), and received her MBA from Simmons Graduate School of Management.

Yusuf Abudi has over 20 years’ experience in process management, IT strategy, and business intelligence. He works with a variety of organizations in evaluating current processes and guides them in developing processes where none exist or improving processes to increase efficiencies and organizational effectiveness. Yusuf’s use of technology to improve how work gets done and ensure increased collaboration includes the development of internal portals and business applications to support organizational long-term strategic initiatives. He works with clients to more easily respond to changes in the business and in their industries through effective analysis and reporting. Mr. Abudi’s work has been heavily focused in higher education and the pharmaceutical/biotech industries.

Table of Contents

Chapter 1:  Introduction to Managing Business Process Improvement Projects

Chapter 2:  Developing Your Initial Plan to Get Started

Chapter 3:  Taking a Project Management Approach to BPI Projects

Chapter 4:  Understanding and Socializing the BPI Project

Chapter 5:  Analyzing Current Business Processes

Chapter 6:  Redesigning Business Processes

Chapter 7:  Implementing Redesigned Business Processes

Chapter 8:  Rolling Out the Redesigned Process Organization-Wide

Chapter 9:  Evaluating the Success of the BPI Project

Chapter 10: Continued Evaluation Best Practices

Chapter 11: The People Side of Change Management

Chapter 12: Managing a Virtual and Diverse Process Improvement Project Team




Best Practices for Managing BPI Projects provides process improvement project managers with a toolkit of good ideas and practices that will give them a real step up on mastering this critical discipline. I highly recommend it!”
Paul Harmon, Executive Editor, BPTrends, Author, Business Process Change, 3rd Edition

“Based on real-world experience, this book provides a no-nonsense practical approach to running successful business process improvement projects, including the added complexity of managing organizational change. It has lots of useful templates, checklists, anecdotes, and practical advice to ensure your project executes as smoothly as possible.”
Alexey Gerasimov, CTO, My Event Guru, Inc.

“The best practices for managing these challenging projects are very well defined and skillfully explained and illustrated using clear examples for success. The authors provide the knowledge and expertise to leverage concise methods for making business process initiatives effective and impactful.”
Mike Goehring, PMP, IT Project Manager at Western Governors University

“… this book is very well put together from the start to the end and gives easy to understand illustrations and examples. It not only highlights the challenges and road blocks while planning and executing your project work, but gives you the well proven and best utilized tools and tricks showing how to implement them in your projects. Best Practices for Managing BPI Projects is a great reference book that should be on every project manager’s bookshelf. It is equally useful for all levels of a project team–a senior executive, a seasoned and experienced project manager, or someone just starting a career in the project management field.”
— Patrick James, MBA, PMP (The full review can be seen in the PM World Journal, July 2015 edition)

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