The Networked Supply Chain

Retail Price: $54.95

Direct Price: $44.95

Applying Breakthrough BPM Technology to Meet Relentless Customer Demands
By Charles Poirier, Lynette Ferrara, Frances Hayden and Douglas Neal
Hardcover, 6×9, 240 pages
ISBN: 1-932159-08-8
September 2003
Co-published with APICS

ISBN: 1-932159-08-8 Categories: , ,


The vision of the networked enterprise is now a reality. This cutting-edge book illustrates how to implement a new breakthrough BPM technology that will change the competitive business landscape. BPM gives businesses the means to manage processes across systems, people, and organizations, providing visibility and control over each instance of those processes right across the supply chain network.

Key Features

  • Supplies concrete examples of how BPM technology has helped firms of varying size in industries as diverse as automotive, aerospace, banking, consumer products, defense, healthcare, industrial products, insurance, manufacturing, and retailing
  • Discusses the role of BPM technology in providing visibility and control over business processes that span systems, people, and linked businesses
  • Provides a practical guide for transforming a company from a stand-alone supply chain entity to a member of a flexible network with a market advantage
  • Includes case studies of businesses that have used BPM technology to achieve radical improvements in value delivered to their customers
  • Presents a framework that businesses and IT executives can use to build a superior networked enterprise from initial strategy through implementation

About the author(s)

Charles C. Poirier is a widely respected expert and top-selling author of numerous books including Advanced Supply Chain Management (Berrett-Koehler) and Business Partnering for Continuous Improvement (Berrett-Koehler).

Lynette Ferrara is responsible for CSC Research Services initiatives that focus on the impact of technology on business models and strategy.

Francis Hayden works with the CSC Research Services group where he specializes in the area of collaboration. He has written and published many ground-breaking CSC reports.

Douglas Neal is a Research Fellow at CSC Research Services where he has developed state of the art management and end-user systems for companies in a variety of fields.

Table of Contents



“This book brings together supply chain expertise, practical experience and first-hand knowledge to explain the deployment of business process management (BPM) technologies and how to enhance networking efforts across a wide range of industries. It is focused on the business benefits that can be achieved through BPM and it also introduces sufficient technical detail to plan and execute real, advanced supply chain initiatives.”

– International Logistics Abstracts, Cranfield University School of Management