Purchase Order Management Best Practices

Retail Price: $59.95

Direct Price: $49.95

Process, Technology, and Change Management
By Ehap H. Sabri, Ph.D, Arun P. Gupta, Ph.D, and Michael A. Beitler, Ph.D
Hardcover, 6×9, 248 pages
ISBN: 978-1-932159-63-9
November 2006


In today’s competitive business climate, companies with effective procurement strategies are beginning to separate themselves from the competition. Successful purchase order management (POM) is now a critical core competency and organizations in all industries have started investigating tools and techniques to help them succeed.

Purchase Order Management Best Practices brings together the field’s latest advances and gives business professionals a comprehensive framework for lowering costs, improving efficiency, eliminating non-value added activities, and optimizing the transformation program for the POM process. It offers practical, proven tactics and detailed guidance into every aspect of POM process redesign: mapping the existing process, intelligently leveraging new technologies, building a strategy for strengthening the relationship with suppliers, identifying comprehensive related metrics, and much more, including industry success stories and lessons learned.

Although POM process transformation is a hot topic, there is not a single book that focuses on the recipe of success for a POM transformation program. This text fills the gap by providing a breakthrough start-to-finish roadmap for organizations to implement the POM transformation program successfully.

Key Features

  • Provides a comprehensive framework for lowering costs, improving efficiency, and eliminating non-value activities ideal for any reader interested in learning how to optimize the POM process
  • Outlines strategies for senior managers in planning POM transformation programs, and provides middle managers the tools to effectively manage and implement best practices
  • Offers practical, proven tactics and detailed guidance into every aspect of POM process redesign: mapping existing processes, intelligently leveraging new technologies, strengthening supplier relationships, and identifying comprehensive related metrics
  • Presents innovative strategies for selecting the right replenishment program and software provider, rolling out the solution to all suppliers, providing ongoing support for the solution, and establishing a consistent process for metrics tracking
  • WAV offers free downloadable slides, which illustrate POM best practices and technology architecture, plus an effective change management template — available from the Web Added Value™ Download Resource Center at www.jrosspub.com

About the author(s)

Ehap Sabri, Ph.D., has 15 years of professional experience in software development, process mapping, project management, system analysis, advance planning & scheduling, and e-business solutions in a variety of industries. Currently, he holds the position of Senior Solution Architect at i2 Technologies in Dallas, Texas, and is also an adjunct professor at the University of Dallas and University of Texas at Dallas teaching advanced supply chain management and logistics courses for the MBA and Ph.D. programs. Dr. Sabri has a doctorate in Industrial Engineering from the University of Cincinnati, is a PRACTX Author for CAPS (Center for Strategic Supply Research), has presented in several industry meetings and has published more than 10 conference and journal papers.

Arun Gupta, Ph.D., has 15 years of professional experience in consulting and architecting e-business solutions, process improvement, project management, software development, and system analysis. Currently, he is an advisor for a large industrial manufacturing organization. Previously, he was a research associate at the Supply Chain Resource Consortium at North Carolina State University developing a supply chain maturity model. Mr. Gupta’s recent research focus has been on architecting multi-organization e-business solutions, supply chain maturity, and distributed order management.

Dr. Michael Beitler, Ph.D., has 30 years of professional experience as an executive, consultant, and university professor. His consulting clients include Fortune 100 companies and mid-sized firms in manufacturing, distribution, retailing, banking, publishing, and government. Mr. Beitler is a professor of business practice in the MBA program of the University of North Carolina-Greensboro, and a visiting professor of management at the University of Mannheim’s Business School (Germany’s #1 ranked business school). He is also the author of two books, including the best-selling Strategic Organizational Change.

Table of Contents

Part I: Process Best Practices

Chapter 1: Challenges and Solutions
Chapter 2: Purchase Order Management at the Operational Level 
Chapter 3: Purchase Order Management at Execution

Part II: Enabled Technologies

Chapter 4: Electronic Data Interchange, Internet, and Electronic Hubs
Chapter 5: Identification Technologies – Barcode and Radio Frequency 
Chapter 6: Web Services and Service-Oriented Architecture
Chapter 7: Purchase Order Management Software Vendors

Part III: Change Management 

Chapter 8: Planning Change
Chapter 9: Implementing & Sustaining Change



“This is the definitive reference book on purchase order management as well as a guide to new procurement management practices. It is a must read for everyone involved with the practice or study of purchasing management and for many in the field of supply chain management.”
Michael E. McGrath, CEO and President, i2 Technologies, Inc.

“As a long time practitioner in the supply chain arena, I would like to commend the authors for producing a comprehensive study of the processes we have all struggled with in the management of the purchase order process. Their thorough examination of the ‘how to’ should be a great guide for today’s supply chain executives.”
Samuel Straight, Former GlaxoSmithKline Executive

“…offers thought leadership for those striving to improve their POM process and a practical approach that is equally effective for all functional areas whether just starting or already on the road to supply transformation.”
Thomas Nash, VP & CPO, Cendant TDS